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FAQ
Need help? Please check out our FAQ.
Ordering:
+   How Long Will It Take To Receive My Order?
+   What Forms Of Payment Can I Use?
+   How Secure Is My Payment?
+   How Do Pre-orders Work?
+   My credit card was charged, but my order did not go through?
+   How do i know if the item(s) i want is in stock?
+   Can I cancel my order?
+   The item(s) I want is out of stock, when will it be back in stock?
+   How do back-order items work?
+   When will my credit card be charged?
+   Why won’t my order go through?
 
General:
+   Where Is Third Degree Merch Located?
+   Will My Items Shrink When Washed?
+   Can i contact the collection owners through Third Degree Merch?
+   How long does it take to get a response when contacting TDM?
+   How will the charge on my credit card show up?
Shipping:
+   Does Third Degree Merch Ship Internationally?
+   Why Haven’t I Received My Order Yet?
+   What Shipping Method Does Third Degree Merch Use?
+   Does Third Degree Merch Ship To P.O. Boxes?
+   When will my order ship out?
+   How Much Does Shipping/Handling Cost?
+   When will my backorder/preorder item(s) ship out?
+   Does Third Degree Merch ship partial orders?
+   If i order a poster, how will it be shipped?
+   What if I entered an incorrect address at checkout?
+   What if my order is returned to TDM?
 
Policies:
+   The Items I Received Don’t Fit, What Can I Do?
+   I received the wrong item(s), what do i do?
+   I received my item(s), but want to return them
+   I received the correct item(s), but want to exchange them
+   How do i know if my order is eligible for a return/exchange?
+   Printing over Zippers, pockets, and foil prints
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